Returns & Exchanges
At VULCAN Fitness, we stand by the quality of our strength equipment and offer a 30-day return policy to ensure you are completely satisfied with your home gym setup. If your gear isn't performing to your standards, we are committed to making it right through a seamless exchange or refund process.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Authorization and the correct warehouse shipping address.
- 2.Prepare the Equipment
Ensure all items are unassembled and securely packed in their original heavy-duty packaging to prevent damage during transit.
- 3.Ship It Back
Affix the provided shipping label or arrange for a courier to return the items to our distribution center for inspection.
- 4.Quality Inspection & Refund
Once our technicians verify the condition of the returned gear, your refund or exchange will be processed within 5-7 business days.
